Change Healthcare Cyber Security Updates

Change Healthcare cyber issue

On Wednesday, Feb. 21, Change Healthcare began experiencing a cyber security issue and isolated its systems to prevent further impact. Optum, UnitedHealthcare, and UnitedHealth Group (UHG) systems were not affected by the issue, according to information provided by UHG. UHG has indicated they have taken appropriate action to contain the incident so that customers and partners do not need to sever network connections and disrupt vital services.

From: Change Healthcare cyber outage | American Medical Association (ama-assn.org)

UnitedHealth Group continues to make progress in mitigating the impact to consumers and care providers of the unprecedented cyberattack on the U.S. health system and the Change Healthcare services, while continuing to expand financial assistance to affected providers.

To see more updates on the Change Healthcare Cyber Response, click the link below:
Information on the Change Healthcare Cyber Response – UnitedHealth Group

To see updates on the restoration of Change Healthcare products and services, click the link below:
Optum Solutions Status – Update: restoration in progress of Change Healthcare products and services.

The Temporary Funding Assistance Program is designed to help bridge the gap in short-term cash flow needs for providers impacted by the disruption of Change Healthcare’s services. We are determined to support providers during this extraordinary time and are offering financial relief at no cost.

For more information, please visit: Temporary Funding Assistance Program for Providers (optum.com)

Options to receive ERA/835s during Change Healthcare service interruption – Options to receive ERA/835s during Change Healthcare service interruption (amerihealth.com)

Sign up for EFT payments with InstaMed during Change Healthcare service interruption – Sign up for EFT payments with InstaMed during Change Healthcare service interruption (amerihealth.com)

Change Healthcare update: New payment options through Zelis – providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-new-payment-options-through-zelis/

Change Healthcare – providernewsroom.com/cigna-healthcare/change-healthcare/

CMS Statement on Change Healthcare Cyberattack – CMS Statement on Change Healthcare Cyberattack | CMS

CMS Statement on Continued Action to Respond to the Cyberattack on Change Healthcare – CMS Statement on Continued Action to Respond to the Cyberattack on Change Healthcare | CMS

Change Healthcare/Optum Payment Disruption (CHOPD) Accelerated Payments to Part A Providers and Advance Payments to Part B Suppliers – Change Healthcare/Optum Payment Disruption (CHOPD) Accelerated Payments to Part A Providers and Advance Payments to Part B Suppliers | CMS

CMS Statement Following Health Care Payer and Provider Roundtable on the Cyberattack on Change Healthcare – CMS Statement Following Health Care Payer and Provider Roundtable on the Cyberattack on Change Healthcare | CMS

Change Healthcare/ Optum Payment Disruption (CHOPD) Accelerated and Advance Payments for Part A Providers and Part B Suppliers Frequently Asked Questions – Change Healthcare/ Optum Payment Disruption (CHOPD) Accelerated and Advance Payments for Part A Providers and Part B Suppliers Frequently Asked Questions | CMS